Frequently asked questions

How does Mister Canvas work?

Mister Canvas is a unique brand built upon value and quality. Our
main priority is to deliver a great shopping experience you can't find
anywhere else. With a focus on rendering professional and speedy
service, we here at Mister Canvas are dedicated to ensuring the
happiness of each and every customer. Happy Shopping.

What payment methods do you accept?

We accept all major credit cards and debit card payments (VISA,
MasterCard, AMEX) we also accept PayPal payments

Do you ship to international locations?

We provide worldwide free shipping

When Will my Order Ship?

Orders are usually processed and shipped between 02-07 days of purchase. We do our very best to get the product to you as soon as possible. You should get a tracking number in your email once it ships. We know you are looking forward to your awesome purchase.

How do I track my order?

We will email your tracking information as soon as your order has shipped, Usually you can track it here

כמה זמן לוקח עיבוד הזמנה?

עיבוד ההזמנה לוקח בערך 1-5 ימי עסקים.

How to Contact You?

If you are looking for any informations you can contact our support team
at: support@mistercanvas.co.uk and they are going to get back to you in less than 24 hours. Or you can subscribe to our social medias accounts to update you with everything new.

How do I return an item?

If you are not happy with your purchase and wish to return an item,
please contact us within 30 days from receiving your order. Please
provide your order number as well as the reason for your return. Our
customer service team will review the return request and will send further
instructions if the return is approved.

Will shipping be covered for my returns?

All return shipping fees and other miscellaneous fees are the
responsibility of the customer.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your
case as soon as possible.